hehehehe, no it depends on the site but for some sites they are only bad news + it depends upon the level of control you and your staff have over the people who use it and what they use it for, if you and your staff have full access to editing messages and members profiles etc then your shout box is like a mini forum the shout boxes i'm talking about are the kind where anyone can post a message in them meaning no one has controle over its contents.
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